To initiate a return, please email us at info@goodlivingisglam.com within 14 days of the order delivery date. You are responsible for the return shipping costs back to our returns processing center; there are NO restocking fees. 

If you received a defective or damaged item, please email us a photo and we will ship a replacement at no cost to you.

All returns are accepted at the discretion of Good Living Is Glam. Please ensure your return is packaged securely so it arrives undamaged. Used items cannot be refunded or credited.

IMPORTANT: If your order included a Gift With Purchase, and your return makes you ineligible for that gift, please return the gift with your order. If it is not returned, the value of the gift will be deducted from your refund or store credit.

Non-returnable / non-refundable items include:

• Smudge sticks and bundles
• Gifts With Purchase
• Sale items
• Used items
• Items delivered more than 14 days ago

Returns received outside of our policy will not be credited.
Refused packages are the responsibility of the customer.

Once your return is received and processed, we will reach out to you.
For questions, email info@goodlivingisglam.com.

We accept major credit cards (Visa, Mastercard, American Express, Discover) as well as Apple Pay.

Orders typically ship within 1–3 business days. As a small business, processing times may be slightly longer during peak periods.
You'll receive a confirmation email with tracking details as soon as your order ships.

To bring you a wider range of wellness offerings, we partner with trusted third-party makers and certified suppliers who align with our quality and sourcing values.
Some products ship directly from these partners, which means your order may arrive in multiple packages, often on different days.

Each shipment will have its own tracking number, which you’ll receive by email as soon as it leaves its respective location. All tracking information is also visible on your order status page.

No. You only pay the shipping cost shown at checkout — even if your order is fulfilled by multiple partners and arrives in separate packages.

Yes. Shipping times can vary depending on the partner’s location and product availability.
Estimated delivery windows are shown at checkout for each item.

United States

USPS Standard: 3-5 days from the time of shipping

Shipping costs are calculated at checkout and based on the weight of your order. 

Free shipping for orders over $75 before taxes

Expedited: USPS Priority Mail

Shipping costs are calculated at checkout and based on the weight of your order. 

Canada

Standard only - USPS Priority Mail International

Shipping costs are calculated at checkout and based on the weight of your order. 

Shipping rates and delivery times may vary depending on your location. 

United Kingdom

DHL Express or UPS Worldwide Saver options.

Shipping costs are calculated at checkout and based on the weight of your order. 

Shipping rates and delivery times may vary depending on your location. 

Please note that we operate on DDU (Delivery Duty Unpaid) Shipping, which means that duties, taxes and fees are not included in our cost at checkout, and you will need to pay them to the carrier (either DHL or UPS) prior to receiving your order. For further information, please contact us at info@goodlivingisglam.com

Once an order is placed, we start processing it right away to ensure
prompt delivery. If you need to cancel or modify an order, please contact us as
soon as possible and we'll do our best to accommodate your request. Please
contact our team at info@goodlivingisglam.com for assistance. 

Packages can occasionally be marked delivered a bit early, or delivered to the wrong address.

We recommend:

• Waiting 48–72 business hours
• Checking with neighbors
• Contacting your local post office
  If theft is suspected, please notify local authorities.
  You can always reach us at info@goodlivingisglam.com for support.

Thanks for considering Good Living Is Glam for your event or business.
This year, our options may be limited for large orders; we will work with you on finding the best options for your order.

Please contact us at info@goodlivingisglam.com and let us know what products you're looking at ordering and how many. We will confirm product availability and work on personalized pricing and shipping options with you.