To initiate a return, please email us at info@goodlivingisglam.com within 14
days of the order delivery date. You are responsible for the returns shipping
costs back to our returns processing center. If you have received a defective
or damaged item, please email us a picture of the item and we will ship a
replacement at no cost to you. 

All returns are accepted at the discretion of Good Living Is Glam. We
ask that you please ensure your return is packaged in a way that it will be
received undamaged. 

Used items will not be refunded or credited.

IMPORTANT: If your order included a Gift With
Purchase and you return any portion of the order, disqualifying you from the
gift, we ask that you please return your gift. Should the gift not be returned,
the value of the gift will be subtracted from the refund or store credit if the
return disqualifies the order from gift eligibility. 

*Items that are currently non-returnable and non-refundable
include: 

Smudge sticks and bundles

Gifts With Purchase

Sale items

Items that have been used

Items delivered more than 14 days ago

Returns received that fall outside of our return policy will not be
credited. Refused packages are the responsibility of the customer, and not Good
Living Is Glam. Once your return is received and processed, we will reach out
to you. If you have a question about a return or refund, please email us at info@goodlivingisglam.com.

We accept major credit cards including Visa, Mastercard, American
Express, and Discover, as well as ApplePay.

Orders typically ship within 1-3 business days from the date of
purchase; we are a small business and our processing times may be longer from
time to time. You'll receive a confirmation email with tracking information
once your order is on its way.

We ship all orders with USPS and offer 3 options.

United States:

Standard: 3-5 days from the time of shipping

Shipping costs are calculated at checkout and based on the weight
of your order. 

Free shipping for orders over $75 before taxes

Expedited - USPS Priority Mail

Shipping costs are calculated at checkout and based on the weight
of your order. 

International

Standard only - USPS Priority mail International

Shipping costs are calculated at checkout and based on the weight
of your order. 

Shipping rates and delivery times may vary depending on your
location. 

Once an order is placed, we start processing it right away to ensure
prompt delivery. If you need to cancel or modify an order, please contact us as
soon as possible and we'll do our best to accommodate your request. Please
contact our team at info@goodlivingisglam.com for assistance. 

We have recently seen several cases where packages are prematurely
marked delivered before arriving at your address. It's also possible that the
package was delivered to the wrong address. We recommend waiting 48-72 business
hours to give the package a little more time to arrive, as well as reaching out
to your neighbors to ask if they received your package by mistake. If you
suspect theft, please report it to your local authorities or post office.
Additionally, feel free to reach out to us at info@goodlivingisglam.com for
assistance. 

Thanks for considering Good Living Is Glam for your event or business.
We do offer personalized pricing and shipping options for larger orders; please
contact us at info@goodlivingisglam.com and we will work with you on finding
the best options for your order.